Welcome to Platypus Wine Tours

CANCELLATION POLICY

Platypus Wine Tours Cancellation Policy

Join-in Tour Cancellation Policy

Credit cards are taken to guarantee the reservation. We do not collect payment up front.

You may cancel or modify your reservation with us anytime up to 48 hours before the morning of your tour date without penalty – just let us know.*

If you need to cancel within that 48-hour window, we charge a cancellation fee of $35 per person.

No shows are charged the full tour fee.

Tour guide collects payment for the tour at the conclusion of the day & guests can pay together/separately by cash or credit at that time.

*Parties of 7 or larger on the join-in tour are subject to a large party cancellation policy.  They may cancel or modify their reservation with us anytime up to 7 days before the tour date & pick-up time with no penalty – just let us know.  If they need to cancel within that 7 day window, we’ll charge a cancellation fee of $35 per person.  No shows are charged the full tour fee.

 

Private Tour Cancellation Policy

Credit cards are taken to guarantee the reservation. We do not collect payment for the tour up front.

You may cancel your reservation with us anytime up to 7 days before your tour date & pick-up time without penalty – just let us know.*

If you need to cancel within that 7 day window, we’ll charge you a cancellation fee of 50% of the anticipated tour cost.

Tour guide typically collects payment for the tour at the conclusion of the day & the group can pay together/separately by cash or credit at that time.

*Contracted tours will be subject to a separate cancellation policy outlined at time of booking in the contract.

Platypus Wine Tours Cancellation Policy