Join-in Wine Tours FAQs
FREQUENTLY ASKED QUESTIONS
May we pick the wineries?
If your group occupies the whole vehicle, we are happy to take you to the wineries of your choice, as long as those wineries permit us to visit that day. If you are sharing the bus with others, your tour driver will take responsibility for planning the best tour day possible for the entire group. We are careful to avoid taking people to places they may have already visited, so be sure to let us know if this is the case.
What should we expect in wine country during COVID-19?
Nothing is more important to us than keeping safe our guests and our staff! Please visit our COVID-19 page for more information. CLICK HERE
How do you determine which wineries would be best for our group?
- Rave reviews from previous tour groups.
- Smaller, non-touristy locations
- Excellent wines, moderately priced
- Warm & friendly service
- Perks available (cave tours, barrel-tasting, wine-maker available, etc.)
- We try our best not to visit wineries whose tasting fees exceed $15 per person, though this is not always possible.
How long will we spend at each winery?
No set time. Some winery experiences take longer than others. The average is about an hour at each winery. We’ll spend a little longer at whichever of the wineries we use for our picnic lunch.
Will you pick us up at hotels in San Francisco for the Join-In Tour?
No. (sorry!) However we have options for guests in San Francisco that utilize public transit on certain days of the week. On certain days of the week that change seasonally, you may take a ferry boat that departs from the Ferry Marketplace Building on the Embarcadero and meet us in the town of Vallejo. We are happy to pick you up there and return you at the end of the tour. On Sundays, we pick-up at the San Francisco Ferry Marketplace Building and drop you off in Vallejo to catch the return ferry boat at the end of the day. More information on our San Francisco Napa Wine Tours by Ferry page. You also have the option to drive in and meet us for the tour.
If we drive in to meet the tour, won’t we be too tipsy to drive at the end of the day?
We advise people who drive in for the day to arrange to hang out and have dinner in the neighborhood in which you’re parked before driving back to your destination. Better yet, you might consider staying at a local inn or B&B. Please contact us for suggestions.
Can we get to one of your pick-up locations by public transit?
This can be challenging, but possible. Please check out these websites for suggestions: http://www.ridethevine.com/regional-routes-schedules/route-11 or www.sctransit.com
What will you serve for the picnic lunch included in the join-In Tour?
This is a light & charming picnic buffet lunch served at one of the wineries we visit on the tour. It consists of deli sandwiches on fresh sliced Ciabatta bread (turkey breast, ham or salami), home made fresh pasta or grain salad, sliced fruits (some combination of apples, pears, Asian pears, pineapple and/or watermelon), a rolled-oat dessert cake and bottled water. Sandwich condiments are served on the side: sliced cheeses, fresh-sliced tomatoes, fresh lettuce, mustard and mayo.
Will you accommodate vegetarians and other dietary restrictions?
Yes! We are rather good at accommodating a variety of dietary needs, particularly dairy and gluten restrictions. Please give us advance notice. We’ll serve a hummus & veggie sandwich for vegetarians. The rest of the lunch is already vegetarian.
What’s on the free cheese platter?
Usually three or four savory cheeses. Some of our favorites are Havarti, Gouda, Mediterranean Jack, Romano, Irish Cheddar and Baby Brie. Also on the platter is an assortment of crackers.
“We had a great time on our tour of Napa Valley. Tina was our guide and took us to 3 lower key wineries. We loved them all! We even stopped by the Napa Valley sign for fun pictures. Tina was a wealth of knowledge about the area. Because of the pandemic, we had a group of 5 and we were the only group at the wineries. All tastings were outside, social distancing, masks, hand sanitizer, and all other COVID protocols were followed. We truly had a great time. I would not hesitate to book a tour with them again!”
“Platypus Tours is fabulous!! They called as soon as I booked and the day before… very thorough!!! Gary was an absolutely amazing guide!! I’ve done a few different wine guided tours, and this was by far the best!! Gary explained everything about the area and chose great wineries. My husband and I had the best time on our annual child free, romantic weekend…. we can’t wait to go back!!”
“I don’t typically write reviews, but wanted to take a few minutes to share our experience. Celebrating my friends birthday we booked a Napa weekend to enjoy some wine. Instead of relying on fiends suggestions I decided to book a semi-private tour. I’m so glad we did that! Army was our guide and he was AMAZING! Always ready to take a photo or answer a question. He was so knowledgeable about all things wine and Napa! I would HIGHLY recommend this tour! You won’t be disappointed.“
“I was referred to Platypus by a friend, and I am so glad I went with her recommendation. Michael was absolutely amazing! He went above and beyond to ensure our wine tour was safe, fun, and full of knowledge. I could tell that Platypus has a strong relationship with the local wineries which resulted in a unique and personal experience. We will definitely book with Platypus again!”
FREQUENTLY ASKED QUESTIONS
Yes. Chilled, bottled water is served on the bus and also with the picnic lunch.
May we have wine with our picnic lunch?
Yes. If you purchase a bottle of wine at the lunch winery, they will open it for you and provide you with glasses.
Your pasta and grain salads are so good! Can I get the recipes?
Will you add any taxes or fuel fees to our tour price?
No taxes. No fuel fees.
What about winery tasting fees?
You should expect to pay tasting fees at the wineries. These fees are charged by the wineries, compensating them for the wines they pour for guests, and typically run about $15 per person, per winery. For more information, please read about Wine Tasting Fees and Coupons.
How about driver gratuity?
For any reservation of four or fewer guests, tipping is at your discretion. If you are pleased with the service and effort put forth by your tour guide, you are most welcome to offer him or her a gratuity. Your thoughtfulness will be greatly appreciated. For larger groups, we’ll include a 15 % gratuity.
What is your cancellation policy?
You may cancel this reservation at any time up to 48 hours before the tour with no penalty. Cancellation fee of $35 per person will apply to any cancellations made within 48 hours of tour departure.
With what sorts of people might I expect to share our Platypus Join-In Tour?
You will encounter easy-going, social people who are interested in wine, even if they don’t know much about it. They tend to become even more friendly once they’ve started tasting.
Am I going to look like some kind of a rube if I don’t know how to hold my wine glass?
We’re not sure. Please send us a photo of yourself holding a wine glass so that we can make that determination.
May I bring my child?
Sorry, no. Your child would be confused by a group of tipsy adults singing, ‘Come on Eileen’ when they really don’t know the words. (no one really knows the words…) Fun, yes, but not pretty. Seriously, sometimes we can accommodate children, but most often not. Please give us a call if this is an issue for you.
FREQUENTLY ASKED QUESTIONS
May I bring my dog?
Service animals are welcome on the tour. We restrict non-service animals because some of our guests are allergic to animals and because many of the wineries have dogs that are sometimes unfriendly to other animals.
Is there room on the bus to store any wine that I buy?
Yes! We have plenty of room. By all means, buy as much wine as you like.
How will I get my wine home?
You may ship wine from the wineries – most of the wineries we visit are able to ship to almost any state. You can buy a wine shipper box from us on the bus for $10 (holds up to 12 bottles), fill it up and check it on your return flight like luggage. You can also buy a fabulous Wine Check from us for $65.
What is the minimum number of people you will pick up?
How many guests are normally on your tour?
It varies. Our Join-In Wine Tours usually have between eight and twelve guests on board.
Will you cancel a tour in the event that too few people book it for that day?
No way, baby! We never cancel a tour for that reason. We almost always have a good-sized group on board, though.
Do you offer half-day tours?
Sorry, no. We can’t possibly show you enough in a half-day tour. If you would like to join one of our tours late, or leave it early, that is possible. You can also request a price quote for a half day Private Wine Tour.
What sort of vehicles do you use for these Join-In Tours?
Our vehicles are small tour shuttles. They have perimeter seating, like a conversation pit, so guests can better get to know each other.
How do your vehicles differ from a traditional limousine?
Our shuttle buses vary in length, and are taller in height than limousines. You will be able to stand in, and walk on and off them. They have large, tinted windows, so that the views from any side of the vehicle are visible.
Can this tour really be as fun as it sounds?
Incredibly, yes! Even we are amazed by how fun it is.
“We had an awesome time!! Sarah was great – truly the best. Her recommendations were perfect – everyone loved each of the wineries and each offered something different. She went above and beyond to make sure we had a wonderful time – she picked up lunch while we were on a tour which was great. I will recommend Platypus to anyone in my future and specifically Sarah!”
“Great tour. Dave “the Napkin” Johnson was full of wonderful information about the Napa Valley and how it became a world renowned wine producing region. There were only 3 couples on this tour and it worked out great. Platypus really focused on Covid 19 safety protocols. I thought I knew a lot about wine. After this tour it turns out that I knew a lot less than I thought. The selection of the 3 wineries we visited was excellent. Family owned, small properties and amazing wine. Will surely go with Platypus again!!!
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